Logging in to PRTG Hosted Monitor Instances via Browser impaired

Incident Report for PRTG Hosted Monitor

Resolved

Issue fixed. Root cause was a misconfigured access policy.

Posted Sep 11, 2023 - 11:07 UTC

Investigating

Logins to PRTG Hosted Monitor instances currently impaired, users get stuck at a loading screen. We are investigating the issue. Logins via Desktop application and mobile apps are working.

Posted Sep 11, 2023 - 10:10 UTC

This incident affected: Authentication.