System Status for PRTG Hosted Monitor

Partially Degraded Service

About This Site

This is Paessler PRTG Hosted Monitor's status page, where you can get updates on how our services and features are doing. If there are any interruptions to our service, we will post a note to keep you informed.

Uptime over the past 90 days. View historical uptime.
PRTG Instances Degraded Performance
90 days ago
100.0 % uptime
Today
PRTG Servers Operational
PRTG Notification Emails Operational
AWS EC2 Instances (af-south-1 - Africa - Cape Town) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (ap-east-1 - Hong Kong) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (ap-northeast-1 - APAC - Tokyo) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (ap-northeast-2 - APAC - Seoul) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (ap-northeast-3 - APAC - Osaka) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (ap-south-1 - Mumbai) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (ap-south-2 - Hyderabad) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (ap-southeast-1 - APAC - Singapore) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (ap-southeast-2 - APAC - Sydney) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (ap-southeast-3 - Jakarta) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (ca-central-1 - Canada - Montreal) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (eu-central-1 - Europe - Frankfurt) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (eu-central-2 - Zurich) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (eu-south-2 - Spain) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (eu-west-1 - Europe - Ireland) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (eu-west-2 - Europe - London) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (eu-west-3 - Europe - Paris) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (eu-north-1 - Europe - Stockholm) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (eu-south-1 - Europe - Milan) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (me-central-1 - UAE) Degraded Performance
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (me-south-1 - Bahrain) Degraded Performance
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (us-east-1 - United States - Northern-Virginia) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (us-east-2 - Ohio) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (us-west-2 - United States - Oregon) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (sa-east-1 - South America - São Paolo) Operational
90 days ago
100.0 % uptime
Today
AWS SNS eu-west-1 (Backend-communication) Operational
app.my-prtg.com Operational
Website Operational
AWS dynamodb-eu-west-1 Operational
AWS lambda-eu-west-1 Operational
AWS route53 Operational
AWS S3 Operational
Authentication Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
100.0 % uptime
Today
Subscription Service Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upgrade to PRTG 26.1.118 Apr 13, 2026 07:00-16:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 09, 2026 - 19:33 UTC
Update - If you have a multi-platform probe set up with your PRTG Hosted Monitor instance, the rollout of PRTG version 26.1.118 will bring the following changes:

  • The multi-platform probe and NATS settings will be available as a dedicated section in the main menu on app.my-prtg.com (they are no longer located under "Manage subscription").
  • New NATS credentials for your multi-platform probes must be created using NKeys, which is the new and more secure authentication method.

    These changes will be reflected in our Knowledge Base article immediately after the rollout.

    Please note:
  • Your existing multi-platform probe and NATS setup will continue to work after this rollout without any immediate action required on your part.
    - We recommend starting to plan the migration of your existing NATS users - currently username and password based - to the new NKey-based authentication.
  • There is no fixed deprecation date for the existing authentication method yet. Any breaking change in this regard will be communicated separately and in advance to all affected PRTG Hosted Monitor customers.
    Apr 09, 2026 - 19:31 UTC
    • Update - We will be undergoing scheduled maintenance during this time.
    Apr 09, 2026 - 19:29 UTC
    Scheduled - All hosted PRTG instances will be queued for being updated during this maintenance window. Instances will be unavailable for less than 15 minutes during the actual update process.
    Apr 09, 2026 - 19:26 UTC
    Apr 10, 2026

    No incidents reported today.

    Apr 9, 2026

    No incidents reported.

    Apr 8, 2026

    No incidents reported.

    Apr 7, 2026

    No incidents reported.

    Apr 6, 2026

    No incidents reported.

    Apr 5, 2026

    No incidents reported.

    Apr 4, 2026

    No incidents reported.

    Apr 3, 2026

    No incidents reported.

    Apr 2, 2026

    No incidents reported.

    Apr 1, 2026

    No incidents reported.

    Mar 31, 2026

    No incidents reported.

    Mar 30, 2026

    No incidents reported.

    Mar 29, 2026

    No incidents reported.

    Mar 28, 2026

    No incidents reported.

    Mar 27, 2026

    No incidents reported.

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