System Status for PRTG Hosted Monitor

All Systems Operational

About This Site

This is Paessler PRTG Hosted Monitor's status page, where you can get updates on how our services and features are doing. If there are any interruptions to our service, we will post a note to keep you informed.

Uptime over the past 90 days. View historical uptime.
PRTG Instances Operational
PRTG Servers Operational
PRTG Notification Emails ? Operational
AWS EC2 Instances (af-south-1 - Africa - Cape Town) Operational
AWS EC2 Instances (ap-east-1 - Hong Kong) Operational
AWS EC2 Instances (ap-northeast-1 - APAC - Tokyo) Operational
AWS EC2 Instances (ap-northeast-2 - APAC - Seoul) Operational
AWS EC2 Instances (ap-northeast-3 - APAC - Osaka) Operational
AWS EC2 Instances (ap-south-1 - Mumbai) Operational
AWS EC2 Instances (ap-south-2 - Hyderabad) Operational
AWS EC2 Instances (ap-southeast-1 - APAC - Singapore) Operational
AWS EC2 Instances (ap-southeast-2 - APAC - Sydney) Operational
AWS EC2 Instances (ap-southeast-3 - Jakarta) Operational
AWS EC2 Instances (ca-central-1 - Canada - Montreal) Operational
AWS EC2 Instances (eu-central-1 - Europe - Frankfurt) Operational
AWS EC2 Instances (eu-central-2 - Zurich) Operational
AWS EC2 Instances (eu-south-2 - Spain) Operational
AWS EC2 Instances (eu-west-1 - Europe - Ireland) Operational
AWS EC2 Instances (eu-west-2 - Europe - London) Operational
AWS EC2 Instances (eu-west-3 - Europe - Paris) Operational
AWS EC2 Instances (eu-north-1 - Europe - Stockholm) Operational
AWS EC2 Instances (eu-south-1 - Europe - Milan) Operational
AWS EC2 Instances (me-central-1 - UAE) Operational
AWS EC2 Instances (me-south-1 - Bahrain) Operational
AWS EC2 Instances (us-east-1 - United States - Northern-Virginia) Operational
AWS EC2 Instances (us-east-2 - Ohio) Operational
AWS EC2 Instances (us-west-2 - United States - Oregon) Operational
AWS EC2 Instances (sa-east-1 - South America - São Paolo) Operational
AWS SNS eu-west-1 (Backend-communication) Operational
app.my-prtg.com Operational
Website Operational
AWS dynamodb-eu-west-1 Operational
AWS lambda-eu-west-1 Operational
AWS route53 Operational
AWS S3 Operational
Authentication Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
Subscription Service Operational
Payment Gateway Operational
Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 28, 2025

No incidents reported today.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Upgrade to PRTG 25.1.104.1961
Completed - The scheduled maintenance has completed.
Should you encounter SNMPv3 sensors with error code '2011', stop service 'PRTG Probe' on the regarding remote probe and apply the following change in the registry.

Add a DWORD 'SnmpMaxDllCount' registry key on the Probe's device in the following path:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Paessler\PRTG Network Monitor\Probe\

Set its value to 1000 and start service 'PRTG Probe' again.
Apr 16, 11:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:00 UTC
Scheduled - As mentioned in the announcement of the intermediate update, this is a follow-up maintenance to upgrade all PRTG Hosted Monitor instances from version 25.1.104.1906 to 25.1.104.1961.

Additionally, this update comes with security patches for the underlying OS.

Updating your server should take around 15 minutes. Once complete, all classic remote probes will be automatically updated.
Apr 14, 11:41 UTC
Apr 15, 2025

No incidents reported.

Apr 14, 2025
PRTG Hosted Monitor Intermediate Update
Completed - The scheduled maintenance has been completed.
Apr 14, 10:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 UTC
Update - Fixed incorrect date in description for planned second rollout on Wednesday, 16-April 2025.
Apr 9, 14:49 UTC
Scheduled - As of PRTG 25.1.104, a new trusted certificate authority signs the binary of PRTG.

This rollout is an intermediate update to PRTG version 25.1.104.1906 in order to ensure automatic updates of classic remote probes not failing due to the changed signing certificate.

For providing you then with the actual latest version 25.1.104.1961, containing all the latest features and fixes, we aim for another rollout on Wednesday, 16-April 2025. There will be a separate email coming about that rollout, after the rollout of the intermediate version has finished.

Updating your server should take around 15 minutes. Once complete, all classic remote probes will be automatically updated.
Apr 9, 13:50 UTC
← Incident History Powered by Atlassian Statuspage